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TorGuard VPN Review

Updated_time:October 18,2018 Written by:TopVPN100  

TorGuard is a VPN aimed more at those looking to protect their privacy first and foremost rather than gamers or streaming fans. Server performance is largely acceptable if inconsistent with a handful of fast servers but some notable under-performers. Access to Netflix and iPlayer is currently blocked unless you’re willing to pay an extra monthly fee for a dedicated IP address. The custom apps are old-fashioned and clunky but pack a punch in terms of privacy functionality and tools.


TorGuard offers strong encryption and a whole host of security extras, including first-party DNS servers, DNS leak blocking and a VPN killswitch. Combine this with a strict zero-logs policy and you’ve got a real contender for one of the best VPNs for privacy on the current market. Customer support is a mixed bag, with helpful livechat but a website that’s hard to navigate and a total lack of in-app help. TorGuard offers decent value for money too, especially given that encrypted webmail and a proxy service are thrown in for free.  

                                                                                                                       

Price

TorGuard is one of the leading service providers in VPN industry. Unlike a lot of service providers in VPN industry, TorGuard VPN offers variety of package plans at affordable price.Our TorGuard review found that the service has smartly classified its package plans to meet diversified needs of its potential users. There are four different package plans offered by TorGuard: Anonymous Proxy, Anonymous VPN, Anonymous Email and Privacy Bundle. Each package plan has to offer distinct set of benefits and features to meet different users’ needs.

Anonymous Proxy

Anonymous Proxy is one of the cost effective package plans of this VPN service. With TorGuard’s Anonymous BitTorrent Proxy, you can access more than 3000 IP address in more than 50 countries. It offers unlimited bandwidth and maintains absolutely no logs. Anonymous BitTorrent Proxy allows P2P file sharing and it has all that a torrent freak needs.

 

The anonymous proxy package is available for:

    - $5.95 for a month

    - $14.95 for 3 months

    - $29.95 for 6 months

    - $46.95 for a year

 

The package offers the following benefits:

  •     Unlimited Bandwidth

  •     3000 IPs in 50+ countries

  •     SOCKS5 Proxy Servers in 8+ countries

  •     5 simultaneous connections

  •     Chrome and FireFox Extensions

  •     Windows, Mac and Linux compatibility

 

Anonymous VPN

TorGuard’s Anonymous VPN is an excellent offering to users that are concerned about their privacy and security. A VPN is an ultimate solution for all digital concerns you may acknowledge today. A VPN not only fulfills your privacy and security needs but also helps you evade geographic restrictions, surveillance issues and other anonymity concerns.

 

The Anonymous VPN package can be bought for:

    - $9.99 for a month

    - $19.99 for 3 months

    - $29.99 for 6 months

    - $59.99 for a year

 

In addition to the service provided by anonymous proxy, the anonymous VPN offers:

  •     Multiple CBC and GCM ciphers

  •     OpenVPN/L2TP/PPTP/SSTP

  •     Perfect forward secrecy

  •     SSL via OpenConnect, AnyConnect and Stunnel

  •     Stealth VPN

  •     Ad and malware blocking

  •     Leak Protection

  •     Compatibility to all systems

 

Anonymous Email

TorGuard has designed a unique package for individuals to mail their data with a certain level of privacy. The anonymous email plan encrypts your emails and keeps hackers away from your sensitive information.

You can avail this service free with VPN but you can also separately buy it for:

    - $6.95 for 3 months

    - $15.95 for 6 months

    - $49.95 for 12 months

 

This anonymous email server provides:

  •     10 MB offshore email storage

  •     PGP/GPG Encryption

  •     No advertisement

  •     Perfect Forward Secrecy

  •     Compatibility with all platforms

  •     Security and Protection

 

Proxy Bundle

TorGuard has gone an extra mile to ensure that their user are provided diverse package plans. The Anonymous proxy bundles have been designed to meet the privacy needs and budgets constraints of different the VPN users. In this TorGuard review, we commend the provider’s commitment to offering diversified pricing plans to the customers.

 

The anonymous proxy plans are available for:

    - $11.54 for one month

    - $20.97 for 3 months

    - $64 for a year

 

These packages offer:

  •     Unlimited Bandwidth

  •     3000+ severs in more than 55 countries

  •     5 simultaneous connections

  •     AES128/AES256 Ciphers

  •     OpenVPN/L2TP/iKEv2/SSTP/PPTP

  •     Compatible with all devices

  •     Stealth Proxy

  •     Malware and Ad blocking

  •     WebRTC/DNS/IPv6 leak protection

 

Privacy and Security

VPNs are mainly adopted to enjoy highly secure and anonymous internet access. There is no question of opting for VPN service if the company cannot guarantee user privacy protection. TorGuard follows the same policy and prioritizes the security of personal information of the users above everything else. Apart from secure VPN and BitTorrent services, the company also provides encrypted webmail. Emails are the first and foremost targets of the hackers, and TorGuard enables you to make them safe with its OpenPGP encryption, secure offshore server storage and bulk POP3 email input.

For BitTorrent plan users, TorGuard provides private IP address and anonymous torrent proxy for safe sharing of files. In the VPN plans, the company makes use of DNS leak protection and 256-bit encryption techniques and provides complete safety to the users.

 

Number of servers

Servers are located in 50+ countries. That’s plenty of choice and allows subscribers to unblock most things they might be interested in. In addition, it means that no matter where you are located, TorGuard will have a server near to you (for better connection speeds).

TorGuard allows subscribers five simultaneous connections by default. You can purchase more for the very reasonable rate of $1.00 per month per additional connection to the VPN. This is a really excellent option that allows people to cover all of their devices (and is fantastic for families who have a lot of devices that they want to protect).

A kill switch is available on the OS X and Windows platforms but not the mobile versions of the client. Similarly, Domain Name System (DNS) leak protection is available on Windows and OS X. It can be toggled on and off in the software. Stealth connections for bypassing firewalls (like the Great Firewall of China) are also available on all of TorGuard’s VPN plans. Furthermore, there is an ad-blocker and malware blocker than can be toggled on and off in the software.


Supported devices

TorGuard offers custom apps for the usual range of popular devices such as Windows, Mac, iOS, Android and Linux. The downloads section of their website lists all available software and provides detailed ‘getting started’ guides for most major platforms, including helpful screenshots to make the process as simple as possible.

If you don’t want to download individual apps on all the devices you wish to protect, you can buy a pre-configured router from TorGuard’s website that already has the VPN installed, meaning all you have to do is enter your login details and you’re ready to go. It’s also possible to configure the software to work with your existing router if you want to avoid buying a new one. Unfortunately there’s no contextual help on the website for this, but you can check out our step-by-step guide on how to install a VPN on your router.


Encryption way

Tunneling protocols supported by a VPN and encryption provided are key concerned area for those who are cautious about their security. Using sophisticated tunneling protocols, a VPN forms a secure network to carry to requests and data. The security of this network is maximized via encryption support.

Encryption serves as a backup plan when it comes to network security. When your entire data is encrypted, it doesn’t matter even if the hacker penetrates through the security protocols and accesses your information.

The tunneling protocols supported by TorGuard are OpenVPN, PPTP, L2TP/IPsec, IKEV2, and SSTP. Moreover, the service offers Socks5 and http proxies to its users. In addition, with the help of these tunneling protocols, TorGuard promises to keep your confidentiality intact.

There are different encryption levels offered by TorGuard, starting from AES 128-bit up to AES 256-bit encryption ciphers. These sophisticated security measures of the service will make you invulnerable to unauthorized assault.

Our TorGuard review for protocol finds this service to have adequate protocols and encryption features to secure your connection.

 

Free trial

TorGuard offers a 7-day money-back guarantee in place of a free trial. This is a completely ‘no questions asked’ guarantee with no hidden restrictions or data caps, and TorGuard states that they will gladly refund your payment “if you are less than 100% satisfied” with the service. The only instances in which refunds may be denied are if you signed up for a dedicated IP address, or in the event of a terms of service violation.

 

Supporting kill switch

TorGuard offers proxy extensions for both Chrome and Firefox browsers. These can be downloaded and added to your browser within a matter of seconds and are incredibly simple to use. They work the same way as the desktop apps in that you simply choose a country from the drop-down menu and click connect – you can even select a specific port if necessary.

It should be noted that these are not true VPN extensions as they’ll only protect your browser traffic and not your operating system or any other apps, therefore we wouldn’t advise using them in place of the desktop client. If you’re only concerned about protecting your browser traffic and nothing else, this could be an excellent lightweight alternative, with lots of useful bonus features such as a malware blocker and protection against WebRTC leaks.

 

Browser extension supported

TorGuard offers a proxy extension for Google Chrome browser. However, the extension is under the name, VPNetworks. You can the extension for free by accessing the Chrome web store. With the extension, you get over 50 different servers and multiple port option. TorGuard for Chrome is excellent for unblocking different websites. It hides your true IP address and encrypts your browser traffic. We tested the browser extension and were pleased with its design and user interface.

 

Ease of Use

TorGuard’s custom apps are unpolished and old-fashioned, however the software is perfectly fine if you know what you’re doing. It seems to be aimed more at VPN veterans that want to fine tune every behavior of the app, right down to the level of handshake encryption being used. The main screen packs in a ton of useful information, including your chosen location and new IP address, your VPN protocol, cipher and estimated speeds.

Looks aside, we can confidently say that TorGuard works well and does it what is promises with fairly minimal fuss. You select a server from a drop-down menu, there’s no search or favorites system, only a filter of sorts that groups by continent. The apps are OpenVPN only and you manually select UDP or TCP and the combination of ciphers to be used, ranging from none to strongest.

Advanced settings are numerous and sensibly organised – although lacking any contextual help or tips – that enable you to add layers of extra security, switch to using proxy servers that hide your IP without encrypting traffic and even execute custom scripts on, before or after connection. Unfortunately no concessions are made to new users who simply won’t be able to take advantage of this depth of configurability, which is a missed opportunity.

 

Payment method

TorGuard VPN offers variety of payment modes. This is really a smart move to experience customer satisfaction because not all service providers are offering this privilege to their customers. The service accepts payments via different mediums such as Credit/Debit Cards, Google Wallet, PayPal, OKPay and Bitcoin etc.

As per the latest update, TorGuard has added 76 global payment options to facilitate its transactions with current and potential users. This is an excellent move by the service – a smart strategy in fact, as no VPN service provider accepts payments via so many platforms. This not only facilitates users’ transactions but it is a step forward to acknowledge customer delight.

 

Online support

TorGuard offers 24/7 customer support, because not every one of us is tech-savvy. VPN is a sophisticated technology. It usually runs smoothly on your device, but sometimes you may encounter some technical glitches or compatibility issues. These issues might be difficult for you to resolve but customer support personnel can get it done in minutes.

If you are a new user, you might need help with VPN software installation as well. In addition, there are devices that are not compatible with software and you need to configure a VPN manually on them. The customer support will always be there to assist you in any regard.

TorGuard offers prompt customer and tech support. TorGuard’s live support is operational during their working hours. However, you can always contact them via email and your concern will be promptly resolved.

Contacting customer support via email is not hard. All you need to do is enter your name, email, subject and your concern. TorGuard customer support is prompt and quite equipped in resolving sophisticated concerns. Thus, your issue shall be resolved in no time.

 

Disadvantage

  • The apps are not user-friendly

  • Blocked by Netflix and BBC iPlayer

  • Customer support could be improved


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